The order confirmation email is generated automatically by our system and it could be found in your spam mail account. It is also posible that the email address entered is wrong. The shipment follow-up email is sent as soon as the order is ready to ship in about 1 to 3 business days after order confirmation.

We cannot modify an order once completed. However, if it is not prepared we can cancel for you to submit another order. You can respond to the order confirmation email or call us at 514-965-1984.

You can make payments via PayPal, e-transfer or by credit card: VISA or MasterCard.

You can call us 514-965-1984 to place an order and pay with a gift certificate. It is not possible at this moment to pay with a gift certificate online.

There is no minimum to place an order, the shipping fee will be adjusted depending on the receiver's address. There is a free shipping for an order of $75 or more within Canada.

Delivery times vary depending on the destination, and following normal Canada Post times (or Purolator depending on the method available in your region). For Quebec, delivery is usually between 2 to 3 business days. Note that during the holiday season or in times of crisis, delays may be longer than usual.

Yes, the pick-up service is also available at our office located in Griffintown, Montreal. Contact us via email or phone to arrange your pick-up.